For residents
Everything you need, in one place.
Whether you have just moved in or have been with us a while, here is how to get help, report a problem or have your say.
Report a repair
Tell us about any repair as soon as possible. Emergency repairs are prioritised 24/7.
0121 384 6633Safeguarding
If you or someone else is at risk, tell us immediately. In an emergency always call 999.
0121 384 6633Have your say
Resident feedback shapes how we work. Share ideas, compliments or concerns any time.
0121 384 6633FAQs
Common questions
Speak to our team
Looking for a safe place to call home?
Our team will talk through your circumstances and explain, plainly, what support and accommodation may be available to you.
Out of hours support: 0800 222 9797