Referrals
Referring is simple. We respond quickly.
We accept referrals from local authorities, probation, hospitals, support agencies, charities and self-referrals.
I
Referral received
Agencies or individuals contact us by phone, email or the form below.
II
Assessment
We arrange a friendly conversation to understand needs, risks and goals.
III
Viewing & offer
Where suitable, we offer a room and arrange a viewing of the property.
IV
Move in
We help with sign-up, benefit claims and settling in, then begin support planning.
We aim to acknowledge every referral within 48 hours. For urgent referrals, please call 0121 384 6633.
Start a referral
Share a few details and we will be in touch.
Tell us a little about the person you are referring, or yourself, and our team will come back to you with the next step.
Please do not include sensitive medical or criminal history in this form — we will discuss this securely during assessment.